Got Questions?
Frequently Asked Questions
Why is price so high?
As the govt. has increased the prices of petrol and raw material, so as a result the prices have
increased.
What is Pellet consumption per hour?
Domestic stoves 3G/4G consume 850 gram Pellet per hour. This means you can cook for 6,7
persons just in 50 rupees. C1 consumes 1kg to 1.5kg in an hour.
Cost of per hour pellet consumption?
Domestic stoves 3G/4G consume 850 gram Pellet per hour. This means you can cook for 6,7persons just in 50 rupees.
Can we control the speed limit?
Not as much as you can control the speed in your regular stoves. But yes, you can control the heat to some extent.
Does this have smoke?
Yes, it does have smoke but you can barely feel it.
Does this have smell?
No, this burner or pellets does not have any smell.
What is the time limit?
You can use these stoves for one hour continuously. And after an hour you have to clean the jar in case you want to reuse it.
How to clean it?
Clean it with any brush. Do not use water to clean the jar or stove.
Does this leave any black stains?
Yes, it does leave stains sometimes.
Does this have any warranty?
No, We do not give any warranty.
Do you provide after sale service?
No after sales service is provided.
What is the difference between 3G and 4G?
3G is made of steel body and is not much heavy. 4G is made of metal body and is heavy. Both
work efficiently. Depends upon customer’s preference which one they like more.
Are these stoves made in Pakistan?
Yes, all these stoves are made in Pakistan.
Can we use petrol or cooking oil to start the stove?
No, It’s strictly prohibited. Never use cooking oil or petrol. Use only kerosene.
Can we stop it any time?
No, once you start it you cannot stop it. It will stop by itself after all the pellet in the jar is burnt.
How much the jar shall be stuffed with pellet?
Below the holes made at the top of the jar.
If we want to lit the stove just for half an hour, what’s the procedure?
Then fill the half jar. But not less than half.
If the power bank is not charged how can we start the fan?
Just connect the USB cable with a regular mobile charge and turn the switch on.
Do you give warranty of electrical parts?
No warranty of electrical parts is given.
Is it safe for kids?
It is safe for kids, but keep it out of reach of children.
What is the material used in pellets?
It is made of garden waste, wood shavings, and other waste materials.
Does it have any effects on health?
No, it does not have any effects on health. It’s eco-friendly and does not cause any diseases related to breathing or any else.
Is it cost efficient?
Yes, it gives you more than 30% of savings.
Is it made of organic materials?
Yes, it’s made of all organic materials. It’s Eco-friendly.
Is it portable?
Yes, it’s portable. You can carry it around with ease.
How to store the pellets?
It’s so easy to store. Just keep it away from water and moisture. Don’t keep it in front of direct sunlight.